Shipping policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation. You will receive a tracking number once your order ships.
Estimated Delivery Times
United Kingdom: 5–10 business days
United States: 7–12 business days
Rest of World: 10–15 business days
Please note delivery times are estimates and may vary due to customs, courier delays, or high-demand periods.
Shipping Costs
Shipping costs are calculated at checkout based on your location. We may offer free shipping promotions from time to time.
Order Tracking
Once dispatched, you'll receive an email with a tracking link. Please allow 2–4 days for tracking information to update.
Customs & Import Duties
For international orders, any customs fees, import duties, or taxes are the responsibility of the customer and are not included in the product or shipping price.
Lost or Delayed Orders
If your order hasn't arrived within the estimated timeframe, please contact us at [support@hacksolutions.com] and we'll investigate with the courier.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrectly provided address.